privacy policy
last updated: December 19, 2024
our commitment to your privacy
at firstwander, we believe travel planning should be simple, not stressful. that includes being straightforward about how we handle your data. this privacy policy explains what information we collect, how we use it, and your rights regarding your personal information.
information we collect
information you provide directly
- waitlist signups: email address when you join our waitlists
- contact forms: name, email, and message content when you contact us
- tool usage: trip details, destinations, and preferences when using our tools
- account information: if you create an account, basic profile information
information collected automatically
- usage analytics: pages visited, features used, and general usage patterns
- device information: browser type, device type, and operating system
- cookies: preference settings and session information
how we use your information
- provide our services: deliver travel tools and recommendations
- communicate with you: send waitlist updates and respond to inquiries
- improve our platform: analyze usage to enhance features and user experience
- security: protect against fraud and ensure platform safety
- legal compliance: meet legal obligations and protect our rights
information sharing
we don't sell your personal information. we may share your information in these limited circumstances:
- service providers: trusted partners who help operate our platform
- legal requirements: when required by law or to protect rights
- business transfers: if firstwander is acquired or merged
- with your consent: when you explicitly agree to sharing
data retention
we retain your information only as long as necessary to provide our services or as required by law. waitlist emails are kept until you unsubscribe or our product launches. usage analytics are typically retained for 2 years for improvement purposes.
your rights and choices
- access: request a copy of your personal information
- correction: update or correct inaccurate information
- deletion: request deletion of your personal information
- unsubscribe: opt out of emails at any time
- data portability: request your data in a portable format
to exercise these rights, email us at privacy@firstwander.com
security
we implement appropriate technical and organizational measures to protect your personal information. however, no internet transmission is 100% secure, and we cannot guarantee absolute security.
international users
firstwander is operated from the united states. if you're accessing our services from outside the us, your information may be transferred to, stored, and processed in the us.
children's privacy
our services are not intended for users under 13 years of age. we do not knowingly collect personal information from children under 13.
changes to this policy
we may update this privacy policy from time to time. significant changes will be communicated through our website or email. continued use of our services after changes constitutes acceptance of the updated policy.
contact us
questions about this privacy policy? reach out to us:
- email: privacy@firstwander.com
- website: firstwander.com/contact